Privacy Notice

PRIVACY POLICY AND COOKIE STATEMENT

PRIVACY POLICY

BBB Group International Limited (IBC Registration No. 193843) and its affiliates are the controller and responsible for your personal data (collectively referred to as the “Company”, “we”, “us” or “our” in this privacy policy)

This privacy policy aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter, purchase a product or service or otherwise interact with us.

This website is not intended for children.

It is important that you read this privacy policy together with any other privacy policy or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other policies/notices and is not intended to override them.

All personal information collected from you will only be processed and disclosed for the purposes for which it was collected, consented by you and in the manner set out in this Privacy Policy.

We will only collect relevant information where it is necessary for us to do so and the information collected shall only be kept for as long as we are either required for the purposes of satisfying any legal, accounting, or reporting requirements, or for the purposes for which it was collected. We do not sell, or trade our customer’s personal information collected online with third parties.

The methods that we may use to collect data from and about you are:

A) By filling in forms or by corresponding with us. This includes personal data you provide when you:

  • create an account on our website;
  • purchase our products or services;
  • request marketing to be sent to you;
  • enter a promotion or survey; or
  • give us some feedback.

B) When you access our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns by using cookies and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie statement below for further details.

TYPES OF PERSONAL DATA WE COLLECT

1. Personal details (eg: Your name, NRIC/Passport number, contact details and delivery details)
2. Payment details (eg: details about payments to and from you and other details of products and services you have purchased from us)
3. Technical details (eg: internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website)
4. Profile details (eg: your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses)
5. Usage details (eg: information about how you use our website, products and services)
6. Marketing details (eg: your preferences in receiving marketing from us and our third parties and your communication preferences)

HOW WE USE YOUR PERSONAL DATA

Types of Data Purpose
Personal details To register you as a new customer
Personal, Payment and Marketing details To process and deliver your order including:

  • Manage payments, fees and charges
  • Collect and recover money owed to us
Personal, Profile, Marketing details To manage our relationship with you which will include notifying you about changes to our terms or privacy policy and requesting you to leave a review or take a survey
 

Personal and Technical details

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
Personal, Profile, Usage, Technical and Marketing details To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
Technical and Usage details To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
Personal, Technical, Usage and Profile details To make suggestions and recommendations to you about products that may be of interest to you

OPTING OUT

You can request to cease all marketing messages send to you by logging into our website and uncheck relevant boxes to adjust your marketing preferences.

DISCLOSURE OF PERSONAL DATA

We are committed to comply with data protection legislations as well as all corresponding regulations and guidelines. We will not share your data with organisations other than our group, affiliates, and

those third parties directly related to and necessary for the performance of our contract and purposes for which you have authorized.

CHANGES TO THE PRIVACY POLICY

This version was last updated on May 2019. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

THIRD-PARTY WEBSITES, PLUG-INS AND APPLICATIONS

This website may include links to third-party websites, plug-ins and applications. By clicking on those links or enabling those connections, you may allow third parties to collect or share data about you. As the privacy policy of third party websites, plug-ins and applications are beyond our control, you are advised to read the privacy policy of every website you visit.

YOUR RIGHTS

You have the right to:

  • Request access to your personal
  • Request correction of the personal data that we hold about
  • Request erasure of your personal data where there is no good reason for us continuing to process it.
  • Request restriction of processing of your personal
  • Request the transfer of your personal data to you or to a third
  • Withdraw consent at any time where we are relying on consent to process your personal data. This will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to

BREACHES OF PRIVACY

If you are not satisfied with the way in which we handle your enquiry or complaint in regard to your privacy, you may reach us at contact@bbb2u.com


COOKIE STATEMENT
Effective as of May 2019

This Statement explains how we use cookies on our website. A cookie is a small file of letters and numbers that we place on your computer or mobile device if you agree. These cookies allow us to distinguish you from other users of our website, enable us to provide you with a good experience when you browse our website and enable us to constantly improve our website.

The types of cookies we may use are categorized as follows.

I. Strictly necessary cookies are essential to navigate around a website and use its features. Without them, you wouldn’t be able to use basic services like registration or shopping carts. For eg: to allow you to sign in to our website as a registered user, setting unique identifiers for each visitor in enabling site numbers to be analysed etc.

II. Performance and functionality cookies allow the website to remember choices you make and provide more personal features and make them easier for you to use. It does not personally identify you. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

III. Analytics cookies collect information we use in aggregate form to help better understand how this website work and improve them for you and other users.

IV. Advertising cookies collect information about your browsing or shopping history and are used to make advertising messages more relevant to you and your interests. We may share this information with third parties to help create and deliver advertising personalized to you and your interests. Please note however that we do not have control or liability over the third parties’ cookies. To understand how these third parties use cookies, please review their privacy policies.

OPTING-OUT

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Do note that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

USER AGREEMENT

By continuing to use our website, you agree to be bound by all terms in the Privacy Policy and Cookie Statement, and to the placement of cookies on your device.

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